Our Customer Experience recognized by Verizon at Vivatech.

Providing the best customer experience is a strategical point for the well-known NASDAQ company Verizon.  And that’s exactly the focus of the challenge that they proposed to the 9000 startups who were at Vivatech.

We are very proud to have won a prize on a subject that is dear to us. Bringing emotion, fun and pedagogy via KiOne the robot, are parts of Key Infuser values.


The opportunity of collaborating with Verizon around those values on an original project(…) is exactly the type of real opportunities that Vivatech Show generates.

Imperihome selected KiOne for the CES Show

The 2 startups have chosen to work hand in hand to present the first platform including connected devices, home automation and Smart City data during the famous show.

KiOne presented Imperihome application’s  functionalities on Imperihome’s booth at the Eureka Park. Getting city air quality, checking city bike  availability, activating a home alarm,  closing the shutters, etc, all within this single application :  KiOne had so many options to choose from.

“KiOne managed to present easily the functionalities of the applicative part. KiOne energized the presentation.” mentionned Laurent Perez CEO of Imperihome/Ziblue.

“During the CES, our robot became the friendly assistant of Imperihome team. The variety of features within the application provided a very interesting use case : KiOne showed the first part and the visitor continued on his/her phone.” mentionned Domitille Esnard-Domerego, CEO of Key Infuser.


Station F, we’re there !

20171030_160231We have joined the world’s largest startup incubator STATION F in Paris  via Fellowship program Région Provence-Alpes-Côte d’Azur.

Between the CREATE zone where hundreds of startupers co-work in a huge incredible open space and the SHARE zone where all the innovation actors are present, I can feel emulation here !


TFWA, first steps in the realm of global travel retail

This time and for the first time, the TFWA hosted a Digital Village.

An obvious choice when you understand the importance of shopper experience in transit in the airports : 83% of the passengers enjoy brands communication and 83% expect communication which surprise them.

A nudge from the passengers to meet more technologies: they’re looking for being bedazzled and for starting their journey with exceptional, spectacular moments.

There at TFWA, KiOne presented the innovative smartphone application Perfume Adviser from Perfumist : starting from her perfume preferences, the user is transported to other perfumes that she can try in closest stores.

An extract here : Démo Perfumist perfumist

Paris Retail Week, we’re back

Two years ago, Key Infuser assisted to the Paris Retail Week with a concept, a project. It was a great opportunity to understand market expectations and apprehend technology position within retail.


Today, after an R&D phase dedicated to create a flawless experience, we are back with a full solution : KiOne robot addresses this need for valorizing all those new digital experiences that brands and stores propose to their customers.

We asked KiOne to present Healthy Ellcie smart glasses : he depicted all the magic !

Key Infuser moves …

… to next floor. We are leaving Telecom Paristech Eurecom incubator and join the Business Pôle.

Please, note our new phone number : +33 (0)

Accenture Labs acquires 2 new residents


Innovation, new usage’s discovery, all this is part of Accenture’s DNA. So, when Accenture met KiOne, the alchemy created itself immediately…

And that’s how 2 motivated KiOnes joined the digital innovations of Accenture R&D Labs, excited to be part of this Future !

Carrefour Banque’s innovative product revealed with KiOne


Carrefour Banque just launched an incredible product called C-Zam : a credit card that you can buy on supermarket shelves and which you can activate in less than 10 minutes !

The KiOnes are proud to prove this technological achievement. At Carrefour and Carrefour Banque’s  corporate offices, and in stores like in Villiers en Bière, the robots show you how to open an account “easy peasy” and all the great functionalities : transfer funds, manage caps, retrieve your passcode, etc.

Robotics technology highlighting fintech, its relevance and its usability,  mission accomplished !

KiOne settles in l’Echangeur by BNP Paribas PF


C5_RWc1WcAApJ6-It happened during the excellent conference #CommerceReloaded  at the Echangeur  in BNP Paribas Personal Finance headquarters. First, KiOne presented himself as a witness of the robotics tendancies in retail at the Start-Up village.  It met his fans who came also for listening to the future retail experts: Nicolas Diacono, Guillaume Rio and Cécile Gauffriau.

Then, he settled in the Echangeur Showroom. Visitors seeking new immersive retail experience will be able to discover KiOne in flesh and blood !




#CES2017 IOTA Design puts its thumbprint on KiOne, the robot-finger

Key Infuser will present its robot, KiOne, at the CES in Las Vegas from 5 to 8 January 2017. This “robot-finger” has benefited from a new exceptional design signed by IOTA and which will be unveiled as a world premiere at the CES 2017.


KiOne was designed from its inception not to embrace the codes of a standard “humanoid” posture; it must be small enough to not overshadow the object to be highlighted, and sublimate it in a high-tech jewelry box. KiOne has to be precise and delicate to interact directly with objects and the smartphone.
He must stir, express few simple emotions to create a strong pedagogical connection when he demonstrates a product.

M. Philippe ARNAUD, IOTA Design Agency’s CEO: “Our objective for this design: highlight the connected product in a clean and soft case, while emphasizing the design of the robot, contrasted and drawn in the manner of an industrial robot arm. Robots, present in industry, are now within the reach of everyone, they arouse wonder and touch directly the children’s part of our souls. From the first drawing on the board to the final functional prototype, the IOTA team was passionate by this project, a true collaboration with Key Infuser, which led to KiOne and to Key Infuser brand’s identity.

Ms. Domitille Esnard-Domerego, Key Infuser’s CEO: “Working with IOTA seemed obvious: Philippe and his team immediately perceived the importance of the robot in our promise to demonstrate and explain complex products. Giving the robot a personality,  fluidity in a technological context make our pedagogical message much simpler and easier to propose: KiOne is appealing, we want to discover which surprises he has for us.

The graphic and ergonomic dimension delivered by IOTA’s design led to a remarkable object that reflects the values implied by KiOne: education, contextual presentation, surprise, thrill and propose different scenarios.
KiOne will be presented as a world premiere, on booth # 51604, Sands Expo, Level 1, Hall G  at CES 2017 in Las Vegas, at Eureka Park, which unites the world’s top 450 startups.

About KiOne
KiOne is a robot which helps people adopt complex products such as connected devices via pedagogy. By performing demonstrations of the product in front of the visitor,  KiOne provides valuable help in understanding the use of the object, in a playful and easy to access way.

About Key Infuser
Created in June 2015, Key Infuser is a French startup hosted by Telecom Paristech Eurecom incubator and member of the France’s SCS Competitiveness Cluster; Key Infuser designs and develops innovative solutions, with specific expertise in robotics, embedded computing and connected objects.

About IOTA
The IOTA Design Agency was created in 1999 in Paris, with the aim to inject designs to companies who are challengers in their domain. Composed of design enthusiasts in all its forms, the team of 8 creatives intervenes in all spheres of design (product and visual communication). The foundation remains the product design, and who can better influence the product’s communication, than the team who designed it.


For more information:



Press contact:

presse@keyinfuser.com  +33
Press material: https://keyinfuser.com/index.php/en/press/




Contact presse :

contact@iotadesign.com  +33